Panasonic now handling full warranty services for branded AC modules

Panasonic Life Solutions Company of America announced that its 25-year warranty on solar panels will now extend to cover comprehensive performance and labor on all Panasonic AC modules, in addition to the 25-year microinverter warranty provided by Enphase.

In a move that streamlines the warranty claims process, Panasonic aims to create a one-stop-shop that offers peace of mind for homeowners by simplifying their points of contact, the company said. With this offering, homeowners no longer need to decide whether to contact Panasonic or Enphase if a situation requires a claim on the module or microinverter; Panasonic will now handle claims and fulfillment for all components. Of note, labor is also covered for qualified installers.

Panasonic’s N330E HIT AC Series with Enphase IQ 7X.

Available exclusively to authorized and premium installers, this new benefit is one more addition to the suite of value-added tools and warranty offerings available to partners offered by Panasonic.

“Panasonic is committed to providing the absolute best customer service for homeowners, and a key facet of this offering is a simple and easy warranty claims experience. It both makes our customers’ lives easier, as well as our valued installers’ jobs more efficient,” said Mukesh Sethi, general manager of the Solar & Storage Division, Panasonic Solar Group. “We stand proudly behind our top-of-the-line residential solar panels that are covered by an industry-leading 25-year warranty, and are excited about extending this offering to micro-converters to ensure homeowners have the most seamless claims experience possible.”

Panasonic’s 25-year warranty offers a product guarantee more than twice the length of many of its industry peers, as well as guarantees 91% of rated power over the term of the warranty, a figure that is significantly better than any other solar module on the market today, the company said. The warranty is backed by more than 40 years of R&D, testing against rigorous quality standards and two decades of mass production.

News item from Panasonic

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